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Terms and Conditions

InSens’O and  IndoLED
  By PT Bali  Trend Produs

Warranty Terms and Conditions

Dear customer, InSens’O and  IndoLED by PT Bali Trend Produs inform you that our products are one year warranty*.

InSens’O and IndoLED undertake  to repair or replace defective products during a period of warranty. The  warranty is subject to proof of purchase being  provided; therefore you should retain your original invoice.

Warranty contract details:  *

This warranty is valid only for  products sold at InSens’O or IndoLED in Indonesia.

InSens’O and IndoLED warrant  that the Product to be in good working order during the period of warranty. The warranty period starts on the  date of invoice and is subject to proof of purchase being provided;  therefore you should retain your original invoice.

The period of warranty is of one  (1) year unless stated differently on your invoice and commences on  the date of purchase of the Product. In the event that the Product is not in good  working order, during the warranty period, PT Bali Trend Produs will provide a  free service, provided that the Product is returned in good shape. The manufacturing date on the product must be  clearly readable.

The service consists of either  repair or replacement Products that will be provided on an exchange basis and  will either be new, equivalent to new or reā€conditioned. All replaced spare  parts and Products shall become the property of PT Bali Trend Produs.

This warranty does not apply to loss or damage to the Product  caused by: negligence; abuse; misuse; mishandling; improper installation,  storage or maintenance; damage due to fire or acts of God; vandalism; civil  disturbances; power surges; improper power supply; electrical current  fluctuations; corrosive environment installations; induced vibration; harmonic  oscillation or resonance associated with movement of air currents around the  Product; alteration; accident; failure to follow installation, operating,  maintenance or environmental instructions prescribed by us or applicable  electrical codes; or improper service of the Product performed by third party. THIS  WARRANTY IS VOID IF THE PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT IS  DESIGNED.

Important  note: IndoLED cannot accepts  any claim on underwater spotlights that are not installed by IndoLED’s  technical team. If customer purchases underwater spotlights to be installed by  a third party, IndoLED’s warranty becomes void.

As far as the law allows, we  will not be responsible for the following: (a) loss of income, profits (actual  or anticipated), contracts or for any other business related loss; (b) indirect  or consequential loss or damage howsoever caused; (c) compensation for loss of  images on any recordable media.
This warranty does not cover  damages due to transport and other related damages.

Labour costs for (de-)installation of the Products are not  covered under this warranty unless installation was done by PT BALI TREND  PRODUS and within the period of warranty.

This warranty is effective for purchases of Product on or  after the effective date set forth below. PT BALI TREND PRODUS reserves the  right to modify this warranty from time to time. Any modification of this  warranty shall be effective for all orders placed with PT BALI TREND PRODUS on  or after the effective date of such revised warranty. Find the  latest version on our website www.indoled.com or www.insensobali.com or receive  a copy by contacting us directly on the number given on your invoice.

Purchaser shall not rely upon any other information or  documentation.

These conditions shall in all  respect be governed and construed in accordance with Indonesian Law and subject  to the exclusive jurisdiction of the Indonesian Courts.

Effective Date: January  1, 2013