Dear customer, InSens’O and IndoLED by PT Bali Trend Produs inform you that our products are one year warranty*.
InSens’O and IndoLED undertake to repair or replace defective products during a period of warranty. The warranty is subject to proof of purchase being provided; therefore you should retain your original invoice.
Warranty contract details: *
This warranty is valid only for products sold at InSens’O or IndoLED in Indonesia.
InSens’O and IndoLED warrant that the Product to be in good working order during the period of warranty. The warranty period starts on the date of invoice and is subject to proof of purchase being provided; therefore you should retain your original invoice.
The period of warranty is of one (1) year unless stated differently on your invoice and commences on the date of purchase of the Product. In the event that the Product is not in good working order, during the warranty period, PT Bali Trend Produs will provide a free service, provided that the Product is returned in good shape. The manufacturing date on the product must be clearly readable.
The service consists of either repair or replacement Products that will be provided on an exchange basis and will either be new, equivalent to new or re‐conditioned. All replaced spare parts and Products shall become the property of PT Bali Trend Produs.
This warranty does not apply to loss or damage to the Product caused by: negligence; abuse; misuse; mishandling; improper installation, storage or maintenance; damage due to fire or acts of God; vandalism; civil disturbances; power surges; improper power supply; electrical current fluctuations; corrosive environment installations; induced vibration; harmonic oscillation or resonance associated with movement of air currents around the Product; alteration; accident; failure to follow installation, operating, maintenance or environmental instructions prescribed by us or applicable electrical codes; or improper service of the Product performed by third party. THIS WARRANTY IS VOID IF THE PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT IS DESIGNED.
Important note: IndoLED cannot accepts any claim on underwater spotlights that are not installed by IndoLED’s technical team. If customer purchases underwater spotlights to be installed by a third party, IndoLED’s warranty becomes void.As far as the law allows, we will not be responsible for the following: (a) loss of income, profits (actual or anticipated), contracts or for any other business related loss; (b) indirect or consequential loss or damage howsoever caused; (c) compensation for loss of images on any recordable media.
Labour costs for (de-)installation of the Products are not covered under this warranty unless installation was done by PT BALI TREND PRODUS and within the period of warranty.
This warranty is effective for purchases of Product on or after the effective date set forth below. PT BALI TREND PRODUS reserves the right to modify this warranty from time to time. Any modification of this warranty shall be effective for all orders placed with PT BALI TREND PRODUS on or after the effective date of such revised warranty. Find the latest version on our website www.indoled.com or www.insensobali.com or receive a copy by contacting us directly on the number given on your invoice.
Purchaser shall not rely upon any other information or documentation.
These conditions shall in all respect be governed and construed in accordance with Indonesian Law and subject to the exclusive jurisdiction of the Indonesian Courts.Effective Date: January 1, 2013